MAYHEM WARRANTEE INFORMATION
Our Passion & Our Mission
Here is a disclaimer to make you feel good about your purchase! We guarantee our fly
rods against defects in materials or workmanship for the life of the rod. Fly rod breakage
due to manufacturing deficiencies rarely occurs. As a result, we handle requests under
this guarantee on a case-by-case basis. Therefore, if you believe your rod qualifies for
service under this warranty, please contact us before sending in your rod. We will
provide you with further instructions to ensure that your request is handled appropriately
and efficiently. We want you to be satisfied with your purchase and will work to have
you fishing again as quickly as possible. This warranty does not cover: Owners who
don’t fill out the warranty card with in 2 weeks of receiving the rod. Shipping damage,
breakage caused by neglect, misuse, or accident, unnecessary human force or
incorrect assembly, improper maintenance or modifications, normal wear and tear
caused by long term use, loss, fire, theft, or divorce (if they get the rod, we won’t replace
it so make sure you get a good lawyer to protect your rod!)
Warranty is only applicable for the original owner.
Warranty Service: Mayhem Fly Fishing is not responsible if your rod is lost or damaged
during transport. In every possible instance please send your rod directly to us, for
service please send your fly rod postage-paid and insured, to:
Mayhem Fly Fishing - 201- 7261 River Place, Mission BC V4S 0A2.
Please include with your shipment: The entire rod, sock and case to be warranted,
packaged so as not to be damaged in shipping, description of the rod including the
series name, fly rod length, line weight, and number of pieces (e.g. classic XP 10’ 5
weight 4 piece fly rod), a description of the problem Payment by cheque or if you need
to pay by credit card let us know and we will call you for your card number, your return
mailing address, daytime phone number and email address.
Cost breakdown: replace one tip is $50.00CAD - Replace mid-section (either of the two)
$50.00CAD per section. Replace butt section $50.00CAD *Plus shipping and handling.
Questions about our fly rod warranty?
Please contact a Customer Service Team member at: firstname.lastname@example.org